2 Replies Latest reply on Jun 25, 2015 6:30 AM by A.T. Romano

    Musikscore und Soundeffekte sind ausgegraut? Premiere Elements13

    johannesd56245887

      Guten tag, ich habe PreElements 13 installiert, jedoch fehlen die Sound und Audio Dateien. Wie bekomme ich die "Mehr als 50 gebrauchsfertige Musik-Scores und 250 Sound-Effekte." ? Oder wie kann ich mir die Anzeigen lassen? Bei dem klicken auf den Audio-Button, wird nichts angezeigt und Musikscore und Soundeffekte sind ausgegraut.

        • 1. Re: Musikscore und Soundeffekte sind ausgegraut? Premiere Elements13
          Steve Grisetti Adobe Community Professional

          Have a look in C:/PROGRAM DATA/ADOBE/PREMIERE ELEMENTS/13.0/ONLINE/MUSIC SCORE/ALL_LANG and confirm that there are folders for the various music styles and that each includes folders and data.

           

          If this is not the case, you may need to uninstall and reinstall the program. It appears that something went wrong during your installation.

          • 2. Re: Musikscore und Soundeffekte sind ausgegraut? Premiere Elements13
            A.T. Romano Level 7

            johannesd

             

            Premiere Elements 13/13.1 what computer operating system?

             

            It is known that there can be (usually is) a delay in the appearance of Music Scores and Sounds effects after the program appears to be installed.

             

            The answer is not to uninstall/reinstall the program, but to wait. Within 6 hours or much less, those files should start to appear within the opened project under the Audio Tab.

             

            General

             

            Also, are you aware that the Quick workspace does not have all the regular content as found in the Expert workspace. So, please monitor the situation for any program content in the Expert workspace until the matter is sorted out. Also, Premiere Elements Mac does not have all the content that Premiere Elements Windows has.

             

            Thanks.

             

            ATR