1 Reply Latest reply on Dec 26, 2006 4:55 AM by Newsgroup_User

    internal error when saving

    kate161
      if i open a new FW document and attempt to save (with the intention of this being a template) with a customised canvas size, i get internal error. i am only opening a document with a customised canvas colour and size, no fonts involved, or any thing else in the document.
      system specs: winxp pro sp2, 1g ram, 99g HD space.

      i have opened FW on another computer running the same OS and left default settings in the "new document window" and was able to save correctly. when i changed the settings, it to responded with internal error.
      this only seems to happen if i use png format, is there a way around this (or must i use an alternative format?)
      thanks in advance