4 Replies Latest reply on Aug 8, 2016 5:59 AM by tabirisk

    can't purchase CC subscription ?

    tarkooka

      i am a university student in canada trying to purchase the CC student membership, i've done so before with ease, i don't recall if it was with my current account or my previous one but whevern i get to the lest step and click on the CONFIRM button, it say that it's processing for a few seconds then take me back and displays the following message:

       

      Please re-enter your information, try another card or contact Customer Service at +1 800-585-0774.

       

      i have contacted the number and it didn't solve my problem at all