Captivate 8 Gives "Stopped Working" Error on Publish to MP4

[ajballiet]

Hi there,

I've been having ALOT of trouble trying to publish my slides once I am ready. They start publishing to MP4, but somewhere along the way, it fails and says "Adobe captivate has stopped working" and it only gives me the option to close the program. Rarely, the publish will complete, but then I find something to fix and when I try to publish again, it fails as usual. I have tried at least 25 times since Wednesday. It worked once.

My project is 24 minutes long and 47 slides. The resolution is 1594x854.

This project isn't the only one I've had issues with; all of them fail when publishing to MP4.

HELP!!

Thanks,

Amanda Balliet

IBM