Please describe your workflow in more detail.
Where does the CSV file come into play? How are you creating the PDF file? Please give us the exact steps.
We create the .csv using a standard (.xls) customer database. (Save as - comma delimited)
Then we use the XMPie plug-in to import it into Indesign.
Then, using the dynamic print selection on the XMPie plug-in, we create the variable pdf (usually with a common background)
I think you need to ask this question on the XMPie site. It probably has to do with an incompatibility within the XMPie plug-in.
It sounds like its the plug-in that's creating the PDF file, not InDesign itself.
There was another XMPie error with CC 2015 reported today:
I meant to say MiniMac (not minimal) so so sorry.
So my first post should have read:
We use XMPie to create variable info pdfs for print.
When we use a .csv file on our old MacPro running Indesign CS3 it prints those beautiful French and Spanish diacriticals (ç,è,é, Ñ, etc) with no problems.
But on our Minimac running Indesign CC the diacriticals don't work.
Did you update the plugin for CC? Old Plugins almost never work in newer versions....
Yes we got the latest version for the Cloud. (Version 7.2.1 build 8061 (April 2015)
Thanks so much
But that build came out before the current version which was released in June 2015.
I still think you need to ask on the XMPie website or through their support.
What font type is causing the problem?
Is it T1?
Does it happen, if you change the font? To an OTF?
It happens on all three" TrueType, Type 1 and Open Type.
And so we tried Times Roman, Arial, Helvetica, etc
Cheers and thanks for listening