2 Replies Latest reply on Jun 28, 2015 9:49 AM by annel14093326

    Can't copy book from Digital Editions to e-reader device

    Flops4

      Hello

       

      I bought an e-book online. I can read it in Adobe Digital Editions but I can't copy it to my e-reader device. The error it shows is this:

      "CE_COPY_NOT_ALLOWED - No permission to copy the book. "

       

      When I try to put it on my device not through Digital Editions I get the error on my device saying the the Adobe ID connected to the title doesn't fit the Adobe ID connected to the device.

       

      Through the customer help chat they send me here to ask my question.

       

      Thanks in advance!

        • 1. Re: Can't copy book from Digital Editions to e-reader device
          alicias27012717

          I am having the same problem.  I have deleted and reinstalled the software, unauthorized and reauthorized my computer and Nook, as well as created a whole new Adobe ID.  I downloaded the ebooks from Overdrive and It does give me the option of using an Overdrive account to authorize the computer, but when I use my Library card number (which is the ID I use to log on and download from Overdrive) it doesn't recognize my account.

           

          I also just tried setting up an Overdrive account and then authorizing ADE with that account, same result ((banging head on keyboard!))

           

          Any help would be appreciated!

          • 2. Re: Can't copy book from Digital Editions to e-reader device
            annel14093326

            Hello,

            I have the same problem too (same sentence when I try to copy to Cybook). I have also tried deleting and reinstalling the Adobe Edition program. I wonder if the issue is that Adobe never asks me for my Adobe ID and therefore believes I can only read books on my computer.

             

            Help please!