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InDesign stopped working message

New Here ,
Jun 28, 2015 Jun 28, 2015

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I was using the trial version of Adobe. It worked for a couple of days. Then I started getting an error message that the program stopped working.  I reloaded the program and continue to get the same message. If anyone can assist me ASAP that would be great since I am a student who needs to turn in assignments ASAP. Thanks for your help.

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Community Expert ,
Jun 28, 2015 Jun 28, 2015

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What is the EXACT error message, the version of ID, and the OS?

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New Here ,
Jun 29, 2015 Jun 29, 2015

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It is the trial version: Adobe In-Design CC 2015 Release

The message is: 

Adobe InDesign CC 2015 has stopped working.

A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. 

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Community Expert ,
Jun 29, 2015 Jun 29, 2015

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I've moved this into the Downloading, Installing and Setting Up forum where it may catch the attention of an Adobe employee (but they are on vacation this week in the US) or someone else with better advice than I can offer for dealing with a trial. Reinstalling may have been a bad step....

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LEGEND ,
Jun 29, 2015 Jun 29, 2015

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Try updating Graphics Card driver manually to latest version and then launch InDesign cc app and check :

nVidia :

Drivers - Download NVIDIA Drivers

AMD:

http://support.amd.com/us/gpudownload/Pages/index.aspx

Intel :

Intel® Driver Update Utility

Still same ??

We will need to check Event Viewer Error log.

Click on Start menu button and type as Event Viewer to get launch option.

images (3).jpg

Once the Event Viewer is launched ,

Click on Windows Logs option first , then click on Applications.

Then click on Error :

Then copy and paste the Error Description or a screenshot will be better.

Example screenshot :

event.png

.

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