1 Reply Latest reply on Jul 28, 2015 6:10 PM by victoriac71486414

    Every time I try to load a library book I get an error message that says: "Oops this document couldn't be opened. This document is protected by Adobe DigitalRights Management and is not currently authorized for use with my Adobe ID.  I have tried de-activ

    Dennphills

      Every time I try to load a library book I get an error message that says: "Oops this document couldn't be opened. This document is protected by Adobe DigitalRights Management and is not currently authorized for use with my Adobe ID.  I have tried de-activating my account and logging back as suggested on a chat with a customer rep, but that didn't work.  The next person on chat told me to try this forum.  I was always able to load library book before.  This only started recently.  Please help.