4 Replies Latest reply on Jul 5, 2015 9:31 AM by pufferDoodle

    Creative Cloud wants to update apps already installed

    pufferDoodle

      Running Creative Cloud on an iMac under Bootcamp and Windows 7.

       

      The creative cloud desktop application wants to update two apps, namely Photoshop CC (2015) and After Effects CC (2015) despite those applications already being installed. The following two image grabs illustrate the problem:

       

      CC-2105_appsInstalled.JPGCC-2105_appsToUpdate.JPG

       

      And no, I haven't tried uninstalling all apps and using the CC cleaner tool, then reinstalling all apps.  That is a stupid solution that doesn't necessarily work. What else could be wrong?