Hello, I am using Illustrator CC2015. Each time I try to place either an ai or jpeg file into a new or existing document my computer crashes. Before it crashes I get an image which looks like 3 small pages with a black arrow in the top l/h corner and a 1/1 on the r/h side. Then the computer crashes. Can you please advise what is happening?
That looks like the place gun cursor. Are you really sure you selected just one image for placing?
How large is the file you are trying to place?
How much RAM do you have?
Which version of Illustrator are you really using?
Please update the discussion if the issue is resolved or if you have any further query.