3 Replies Latest reply on Jun 29, 2015 4:04 AM by 99jon

    Two years ago I bought from Amazon.co.uk Lightroom 5. I have used this succesfully on my laptop until the laptop 'died' recently. I installed my original disc on my new laptop and put in the registreation key which came with the disc.  I was then told to

    Lizunwin

      Two years ago I bought from Amazon.co.uk Lightroom 5. I have used this succesfully on my laptop until the laptop 'died' recently. I installed my original disc on my new laptop and put in the registreation key which came with the disc.  I was then told to install the original registration key.  What I had typed in was the original and only registration key that came with the disc - I have no other, but Adobe told that this was an 'update' key and  I must key in the original registration key, and will not accept that I have no other key.  How do I resolve this as I do not wish to purchase another new edition of Lightroom when the other was working perfectly on my old laptop.