i bought a copy of lightroom 6 today as have been unable to download from adobe website on the last few attempts..now i cannot access the site to redeem my code it says www.adobe.com/go/getserial but this won't connect please help as i am really getting annoyed now and wishing i had gone for alternative software....,
The redemptions site works from the central US as of about 2 hours after your post.
I’d suspect local security software, or Adobe’s internet path is down somewhere between you and them.
You might open a terminal or CMD prompt and do a “ping swupdl.adobe.com” and see if it connects.
Do the same thing for “ping accounts.adobe.com” to see if the login site is working.
You need to enter in your redemption code into the GetSerial webpage you posted a link to in your first message. This will translate your redemption code into a serial number, ONCE, so write it down, copy/paste it somewhere, print it out, all three.