3 Replies Latest reply on Jun 30, 2015 12:43 PM by andrewfreeman

    I lost my serial numbers (LR5 & 6), and cannot login the LWS with my ID and password??


      I have LR5 (in 2 computers). Early this year I up-graded to LR6. I would like to move the LR6 to another computer and as advice I have to uninstall and re-install to the new computer. Now I lost my serial numbers (both LR5 & 6), but I could not get them back from LWS. I have the login name and password but still cannot enter LWS. Please advise what can I do! Thanks