1 Reply Latest reply on Jun 30, 2015 11:21 PM by prateekkhurana

    Submit A Form Button on PDF not attaching filled PDF forms in Android

    mlstechwriter71

      HELP!

       

      This started about 2 months ago, but was just brought to my attention. I have our workers in the field unable to Submit PDF forms on their android tablets.

      They click the Submit button, and the email opens and sends but the PDF attachment is not attached on the receivers end.

       

      The buttons use the Submit a Form function have the URL set mailto:email@company.com property, and the Export format is set to PDF the complete document.

       

      These are PDFs that were working just fine 3 months ago. Did something change in how PDFs need to be submitted in Android?

       

      The tablets being used are all Android devices, ranging from a Samsung Galaxy Note 10.1  SCH-I925, android Version 4.1.2 up to the latest Galaxy tablet.

      The issue exists in both Acrobat Reader and Acrobat DC.

       

      The forms themselves were created in Acrobat Pro XI.

       

      Anyone have any idea what is going on?

       

      Thank you!