Email with BC

[Kevin_James_Boynton]

I have a site hosted with BC. The Domain names are pointing correctly to the BC servers as the site is up and live. The client wants to set up some email accounts. (they are currently using Gmail accounts) When I go to E-Mail Accounts in the site admin, I get this: Your email is configured with an external provider. If you want to create E-Mail accounts you need to change your E-Mail settings. I do not understand how to configure my E-mail settings in BC. If there is an email account setup with the domain provider (GoDaddy), I am not using it. How do I set up email accounts with BC?

The Domain names for the site are:
annerodgersrealty.com

and

annerogersrealtygroup.com

[Kevin_James_Boynton]

I think the problem may be that when I initially added the domains in BC, I checked "Use another external service for email" instead of "Recommended: Use this service for email as well as for hosting the custom domain". Now I can't seem to be able to change this setting. Anybody out there?

[Adam__Logo_Pogo_ · Accepted solution]

Hi Kevin.

When you are in 'Site Domains' (under 'Site Settings'), click the "More Actions" button at the top then choose "New MX Record".

You should be able to change email service source here.

[Kevin_James_Boynton]

Thanks. Seems to be working.

K

[WilRByers]

Outstanding. I was pulling my hair out. Great help!