sorry this is the way they think..
but in the reality, it is really difficult to chat with them.
if you know a link who introduce you in the caht, please give me
but what you linked is a sort of labirinth..
you can spen a lot o fhours to click here and then there, but you will find always at the starter point..
in some rare cases you will find the door for the caht.. and when you go in, you have to wait also 1 hour before thay reply to you..
because they are working.. instead a person who uses their products, generally, are playing!!!