1 Reply Latest reply on Jul 1, 2015 1:18 AM by Atul_Saini

    Creative Cloud Setup Crash

    oooo71317307

      Hello,

      I have a Windows 8.1 64-bit computer and I want to install Creative Cloud app to my computer. But in the middle of the installation process the installer stops working and I have a prompt saying that the installer has a problem. When I try to debug it with MVS it says that AdobePIM.pdb is missing and it contains debug info for AdobePIM.dll. I repeated the process many times with different downloads, and this is the first Adobe product that I tried to install my computer. (I don't have any other Adobe products.) What can I do? Any help will be appreciated.