To ensure the highest levels of performance and reliability, we've scheduled a database server upgrade on our AU and EU data centers. To minimize the customer impact, the upgrade is scheduled at the most convenient hours for the regions and will take up to 8 hours to complete. During the maintenance procedure, Partner registration, trial site creation, publish from Muse, sFTP, APIs and some site admin sections will not be available for sites on all data centers (including US). Additionally, during the 8 hours maintenance procedure, all sites on the AU and EU data centers will experience several sessions of 1 minute downtime. Except for the scheduled downtime sessions, the website front-ends will not be impacted by the maintenance.
Maintenance schedule:
- Start date and time: Sunday, July 5th, 5:30 AM UTC (check data center times)
- Duration: We are targeting a 8 hours maintenance window
Customer impact:
- Partner registration, Trial site creation, Adobe Muse publish, APIs, FTP and some admin sections will not be available through the entire maintenance window on all data centers
- All websites and services on AU and EU data centers will experience several sessions of 1 minute downtime within the maintenance window
For up to date information about system status, check the Business Catalyst System Status page. We apologize for any inconvenience caused by these service interruptions. Please make sure that your customers and team members are made aware of these important updates.
Thank you for your understanding and support,
The Adobe Business Catalyst Team
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