I have been having the same exact problem. Once the download manager appears, its blank white like the picture shows, and does nothing. I even tried uninstalling adobe flash and a fresh install to no avail. If anyone knows how to fix I would also love to know.
Can you please clean up your machine using our uninstaller, Please find the instructions and uninstaller at location - Uninstall Flash Player | Windows. Once complete with uninstaller use our offline installer, you can find the installer at location - Installation problems | Flash Player | Windows
Please let me know if this helps.
What is you OS system and architecture?
What web browser?
Please provide us with more information that it get stuck please
Before posting, please read and provide the following information:
-windows 7 home premium, service pack 1
-Intel core i7-4770 3.40ghz, 8gb memory, 64bitos
I have never had a flash update problem; updates have always gone through with no issue directly from the adobe website as adobe recommends you do from no other source. Now in light of the new adobe issues, I have tried to update but cannot. Here is my process:
go to adobe update page Adobe Flash Player Install for all versions > uncheck optional McAfee > click 'install now' yellow box for Adobe update > website initializes > box pops up for flashplayer18_ha_install.exe > save file > once downloaded, run file > Adobe download manager pops up as it normally does at this point during any adobe update.. only this time it is a white box that does nothing and will sit there all day if you let it (its the exact same box that original poster zetd77385733 uploaded in his picture) > exit out of this box > IE (which I never use) pops up a window titled "view and manage your internet explorer add-ons" but the window is blank of any addons, because I do not use IE> exit out of this and thats it.