12 Replies Latest reply on Jul 4, 2015 5:40 PM by Carm01

    updating flash player internet explorer has stopped working

    1ag2

      I have been updating flash player for years--successfully.  In the last few weeks, I successfully updated one computer, but the other always  gives an error  message,when I click on RUN or RUN AND SAVE:  "Internet Explorer Has Stopped Working".

       

      I did reset Internet Explorer (11) at the suggestion from someone at Adobe.

       

      Both computers have identical versions of Windows 7 and Internet Explorer 11.

       

      Any suggestions?

       

      CASE NUMBER:  0215904593