2 Replies Latest reply on Jul 3, 2015 2:29 PM by Colin_S

    Trouble installing updates

    Colin_S

      I have attempted to download the updates to both Adobe Flash and Adobe Reader multiple times, but I keep encountering the same error for both. When I get to Step 2, and I try to open the installer file, nothing happens. I have tried both allowing and blocking the old version of Flash, as well as closing my browsers and opening the file from my Downloads folder, and neither has worked. I am using an HP laptop (don't know exactly what model) with Windows 8.1 and the latest version of Firefox. Can anyone please help me?