problems installing cs 6 on PC. I get: installer failed to initialize.

[Guest]

I have problems installing creative suite 6 design standard on a second PC. I get the message; installer failed to initialize. Please download Adobe Support Advisor to detect the problem, but the link just tell me to contact Adobe Support?

[Atul_Saini]

Please remove Adobe Application Manager using: https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

You may Download Creative Suite 6 applications

[Guest]

thank you, I have now runned the cleaner tool, and removed the Adobe Application Manager, I have also runned the cleaner tool and cleaned all, but unfortuneately I still get the same message....anything else I can try?

[Atul_Saini]

Please rename OOBE to OOBE_old from the below mentioned location and reinstall CS 6

• C:\Program Files (x86)\Common Files\Adobe

[Guest]

Thank you so much. It is working, all the programmes are now installed - thank you so so much again:-)

[Atul_Saini]

You are most welcome! Let us know if you need any further assistance.