I ask about the billing issue because this is my work computer and I keep getting this " can't verify" pop up. Help!!!
Hi Melanie Hensch,
When an app’s icon is in the Dock & you have deleted the app from your Mac, the icon remains in the Dock covered by a question mark.
To remove the question mark icon, drag it out of the Dock until you see a puff of smoke around it or you can simply move it to Trash.
This issue is because of updating the CC apps to the latest version uninstalled the previous versions whose icon was there on the Dock.To add the icons of the latest version to the dock you may refer to "Adding and Removing Dock Items" section in the link below.
Hope this helps you. .