2 Replies Latest reply on Jul 2, 2015 6:44 AM by Arpit Kapoor

    problems upgrading

    christopherh85469096

      keep getting error message

        • 1. Re: problems upgrading
          Beverley Gray Adobe Employee

          Hi there

           

          Could you please let us know what you're looking to upgrade to, and the error message you receive.

           

          Thanks

           

          Bev

          1 person found this helpful
          • 2. Re: problems upgrading
            Arpit Kapoor Adobe Employee

            Please elaborate the issue and Supply pertinent information for quicker answers:

             

            The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:

             

            • Adobe product and version number
            • Operating system and version number
            • The full text of any error message(s)
            • What you were doing when the problem occurred
            • Screenshots of the problem
            • Computer hardware, such as CPU; GPU; amount of RAM; etc.

             

            ~ Arpit

            2 people found this helpful