1 Reply Latest reply on Jul 6, 2015 7:39 AM by sukritd15

    Signature is showing as a Black Box

    kaylah99241642

      Someone please help me figure this out! I took a PDF and tried to "Fill and Sign" the document but once I created a signature by typing and saved it, I dragged the rectangle box where I needed the signature and nothing showed up. When I reopen the PDF it now looks like a black box????? See screenshot below.

       

      Screen Shot 2015-07-02 at 9.25.12 AM.png

        • 1. Re: Signature is showing as a Black Box
          sukritd15 Adobe Employee

          Hi ,

           

          Could you please tell the version of Acrobat you are working on?

          Please update us on the OS you work on.

          Have you experienced this behavior with any other PDF as well or just this one?

          I wonder this signature field is not redacted.In that cases the black box generally appears.

          Please test with some other file and see if you still experience the same.

          Is this PDF created by you only or someone else that you are trying to sign?

          Please update us with the following information so that we could assist you accordingly.

           

          Regards

          Sukrit Dhingra