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how do I get a request code to activate Acrobat 7 on a new computer?

New Here ,
Jul 03, 2015 Jul 03, 2015

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I am able to install an old, original version of Acrobat 7 onto a newer computer, and it opens then asks to connect to the internet to activate itself.  The online activation apparently is unavailable (I'm thinking Adobe shut it off for a 10 yr. old version of Acrobat), so I found out I could activate it offline by generating a Response Code to enter into Acrobat.  However, in order to get the Response Code, it tells me to enter the product serial number (no problem, I still have the original packaging, disc, and s/n), and the product's Request Code (problem, I don't know where to find this).  I've chatted with Adobe and they said they can't help, I should try Forums.  Does anyone have any idea how to determine the Request Code for this product?

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correct answers 1 Correct answer

Community Expert , Jul 03, 2015 Jul 03, 2015

That link is outdated.

It's for activating the software on machines which have no internet.

The Acrobat 7 activation server was shut down by Adobe several years ago.

The link below provides a download (and a new serial number) for a non-activation version of Acrobat 7 for Windows only:

Download Acrobat 7 and CS2 products

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Adobe Employee ,
Jul 03, 2015 Jul 03, 2015

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Hello Gene ,

Please refer to the given link : https://helpx.adobe.com/acrobat/kb/acrobat-offline-activation.html

Offline Activation

Hope it helps.

Regards

Anushri Attre

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Community Expert ,
Jul 03, 2015 Jul 03, 2015

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That link is outdated.

It's for activating the software on machines which have no internet.

The Acrobat 7 activation server was shut down by Adobe several years ago.

The link below provides a download (and a new serial number) for a non-activation version of Acrobat 7 for Windows only:

Download Acrobat 7 and CS2 products

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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