Folks I've just realized this is a User to User forum. I was expecting Adobe to be responding to me because it was their chat service that directed me here.
It's kind of you to look. My question isn't really about getting the most from LR6. It's more the sort of question I'd expect Adobe to assist me on.
Does anyone know how I raise this with Adobe directly?
Incidentally my splash screen just mentions LR6 and doesn't mention CC so I don't think I've been sent the wrong software.
Start the Adobe Creative Cloud desktop app and make sure you are logged in/on with the Adobe ID you originally used to download and install LR CC.
If for some reason you don't have the Adobe Creative Cloud desktop app download it and install then log in with your Adobe ID that is tied to the subscription.
Hi Shootistbond007, thanks for your reply.
I didn't purchase CC and I'm not really sure what it is... or whether I want to spend time figuring that out.
It really is good of you for replying.
I'm going to create another post to ask for advice on how to get support from Adobe themselves... do you have any experience of getting advice from Adobe themselves?
Best regards Peter
your best option is to get advice here, I have found the support chat from India not to be very helpful on the tech area's