2 Replies Latest reply on Oct 29, 2015 9:54 AM by Steve Werner

    ID4, Problems re-installing

    reaughj

      ID4.  My system recently crashed (Windows 8.1).  I had to do a complete system re-install. Subsequently I re-installed Creative Suite 4.  When I tried to run ID4, I got the following message:"restart your computer . . .if problem continues call Adobe support and mention Error: 5".

       

      I suspect this is some sort of licensing problem.  How do I resolve?

       

      Many thanks for your help.

       

      Jerry