Hi, i've been an owner of CC for about a month now, and ever since the latest update, 126.96.36.199, it keeps freezing at 2% and then gives the warning triangle sign and says trying to connect to server, then gives me the option to his cancel but it only gives me a install now or quit option and neither help me, as it keeps freezing on install and the quit button will close it out and when i go to open it it just restarts the cycle.
When i hit quit from the settings drop box in the top right corner(the gear) i can goto the main page but the home, apps, and community tabs won't load. does. i've looked into the support page that adobe gives you but i can't seem to find my issue or something that might be an issue. any help would be greatly appreciated as i'm not sure what i am doing and i don't wanna screw up my CC or my computer trying to fix it. thanks in advance
At least the first one on the list starts to update, then stops at 75% after an hour of waiting. It didn't do any good signing off and restarting, now nothing runs. This is not the first time I encountered this problem, it's getting worse. It's a shame we have to pay for this lack of service since there is no support provided.