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How do I contact a "REAL" person? I have problems with my CS4 and can't find anyone to talk with. Even if didn't have a disc error, I need to find out if I have access to loading CS4 on another computer as well. I've loaded CS4 in April on an XPS13 with no problem. I'm now trying to load on a Tablet Surface Pro 3 since I have two locations and the Pro 3 just doesn't cooperate.
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adobe offers no support for older versions.
what problem do you have when you try to install cs4 on your surface pro 3?
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Adobe responds with "Do you want to ...". I answer Yes. Then I get an Error message "Data_File_Version". Of course I say OK and I get an "Adobe CS4 Design Standard (Not Responding)"
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or newer versions apparently
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Hi,
Adobe offer chat support for older version of products you could click on the below link for the chat support.
https://helpx.adobe.com/in/contact.html
I would request you to check system requirements of CS4 product with surface pro 3. You could follow this link to check system requirements.
https://helpx.adobe.com/creative-suite/kb/system-requirements-cs4-point-products.html
Regards
Akshey Malhotra
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Thanks. I checked the requirements but think I'll try the chat. I think
this may be a tablet problem. Perhaps someone has a work-around.
On Sun, Jul 5, 2015 at 6:12 PM, Akshey Malhotra <forums_noreply@adobe.com>