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How do I contact a "REAL" person? I have problems with my CS4 and can't find anyone to talk with. I need to find out if I have access to loading CS4 on another computer as well.

New Here ,
Jul 05, 2015 Jul 05, 2015

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How do I contact a "REAL" person?  I have problems with my CS4 and can't find anyone to talk with.  Even if didn't have a disc error, I need to find out if I have access to loading CS4 on another computer as well.  I've loaded CS4 in April on an XPS13 with no problem.  I'm now trying to load on a Tablet Surface Pro 3 since I have two locations and the Pro 3 just doesn't cooperate.

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Community Expert ,
Jul 05, 2015 Jul 05, 2015

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adobe offers no support for older versions.

what problem do you have when you try to install cs4 on your surface pro 3?

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New Here ,
Jul 05, 2015 Jul 05, 2015

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Adobe responds with "Do you want to ...".  I answer Yes.  Then I get an Error message "Data_File_Version".  Of course I say OK and I get an "Adobe CS4 Design Standard (Not Responding)"

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Explorer ,
Oct 13, 2015 Oct 13, 2015

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LATEST

or newer versions apparently

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Adobe Employee ,
Jul 05, 2015 Jul 05, 2015

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Hi,

Adobe offer chat support for older version of products you could click on the below link for the chat support.

https://helpx.adobe.com/in/contact.html

I would request you to check system requirements of CS4 product with surface pro 3. You could follow this link to check system requirements.

https://helpx.adobe.com/creative-suite/kb/system-requirements-cs4-point-products.html

Regards

Akshey Malhotra

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New Here ,
Jul 05, 2015 Jul 05, 2015

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Thanks. I checked the requirements but think I'll try the chat. I think

this may be a tablet problem. Perhaps someone has a work-around.

On Sun, Jul 5, 2015 at 6:12 PM, Akshey Malhotra <forums_noreply@adobe.com>

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