6 Replies Latest reply on Jul 8, 2015 6:14 AM by A.T. Romano

    Unable to install prem elements. The install keeps crashing with an error relating to a C++ redistrubitable error... Any Ideas.??

    thomasm81802941

      Exit Code: 7

      Please see specific errors below for troubleshooting. For example,  ERROR:

       

       

      -------------------------------------- Summary --------------------------------------

       

      - 0 fatal error(s), 3 error(s)

       

       

       

      ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC} -----------

       

      ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024891

       

      ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\downloads\Adobe PRE 13\payloads\Microsoft VC 2012 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x86) from Microsoft website - www.microsoft.com

       

      ----------- Payload: Sonic 5.8.13.0 {6963547D-D36B-4A73-8B4A-23D5F71CA355} -----------

       

      ERROR: Third party payload installer pxengine5_08_13a.exe failed with exit code: -1