2 Replies Latest reply on Jul 6, 2015 12:05 PM by Pattie-F

    Membership. To continue student teacher edition of creative cloud

    my account

      I just received an email stating that my membership fees went up to $29.99. Can I continue my membership at the $19.99/month rate? I am unemployed and can't afford the new fees.

        • 1. Re: Membership. To continue student teacher edition of creative cloud
          Sheena Kaul Adobe Employee

          Hi Sonia,

           

          Please contact the support through call/chat for the billing related queries.

          Contact Customer Care

          **Be sure to remain signed in with your Adobe ID before accessing the link above**


          Regards,

          Sheena

          1 person found this helpful
          • 2. Re: Membership. To continue student teacher edition of creative cloud
            Pattie-F Level 7

            The educational discount applies for the first year and then renews for another year at the standard monthly price. I have copied the terms below for you:

             

            Pattie

             

             

             

             

            $19.99/month Creative Cloud Introductory Pricing – Save 60%

            Eligible  students 13 and older and teachers can purchase an annual membership to Adobe® Creative Cloud™ for a reduced price of $19.99/month for the first year. After the first year we will renew your contract automatically for another year at the then-current standard monthly price (currently at $29.99/month), unless you cancel. This pricing is valid for purchases of an annual plan, which requires a 12-month contract. This pricing is available for first time membership only and limited to eligible education customers who purchase directly from the Adobe Store or by calling Adobe Sales. This pricing is not available to OEM, commercial or volume licensing customers. This pricing is limited to one (1) purchase of one (1) Creative Cloud annual membership per customer. Offer may not be assigned, exchanged, sold, transferred, or combined with any other discount or offer, or redeemed for cash or other goods and services. This pricing is subject to change without notice. Void where prohibited, taxed or restricted by law.