6 Replies Latest reply on Aug 31, 2015 1:28 AM by Michael Møller Hansen

Ever since updating to edge animate cc 2015 I get the message my system has run out of application memory. I had no issues with 2014 and have plenty of memory in my system.

sharong83051701 Jul 6, 2015 10:26 AM

Any programs that I am running along with edge animate are paused, and then my computer restarts. Any suggestions?

1. Re: Ever since updating to edge animate cc 2015 I get the message my system has run out of application memory. I had no issues with 2014 and have plenty of memory in my system.

Grant Trotter Aug 3, 2015 9:44 AM (in response to sharong83051701)

I'm having the same problem except that my computer isn't restarting. All other software I use (include Photoshop and Illustrator) run fine. Here are my computer specs:

MacBook Pro (Retina, 15-inch, Mid 2014)
2.2 GHz Intel Core i7
16 GB 1600 MHz DDR3
Intel Iris Pro 1536 MB

I'm new to Edge so I have yet to make a complex project. Everything I've been doing has had very few elements, animations, and scripts, so there's no reason that it should be encroaching on 16GB of ram.

I would love to hear something from the Adobe staff. This is happening to me so frequently that it renders AE completely impractical to use.
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2. Re: Ever since updating to edge animate cc 2015 I get the message my system has run out of application memory. I had no issues with 2014 and have plenty of memory in my system.

pittsburgh_joe Aug 3, 2015 9:50 AM (in response to Grant Trotter)

Mac + Edge Animate 2015 = fail

That's what I'm learning from these resent posts (all on Mac's)
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3. Re: Ever since updating to edge animate cc 2015 I get the message my system has run out of application memory. I had no issues with 2014 and have plenty of memory in my system.

Grant Trotter Aug 3, 2015 10:12 AM (in response to pittsburgh_joe)

Indeed! Have you learned anything helpful to add to that equation? I have yet to find any helpful information.
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4. Re: Ever since updating to edge animate cc 2015 I get the message my system has run out of application memory. I had no issues with 2014 and have plenty of memory in my system.

pittsburgh_joe Aug 3, 2015 11:21 AM (in response to Grant Trotter)

you're not going to like what I have to say

5 Ways to Run Windows Software on a Mac

OR go back to 2014
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5. Re: Ever since updating to edge animate cc 2015 I get the message my system has run out of application memory. I had no issues with 2014 and have plenty of memory in my system.

sharong83051701 Aug 3, 2015 1:18 PM (in response to sharong83051701)

I called adobe support and that was not helpful. I ended up downloading and am currently using Hype Professional from the app store.
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6. Re: Ever since updating to edge animate cc 2015 I get the message my system has run out of application memory. I had no issues with 2014 and have plenty of memory in my system.

Michael Møller Hansen Aug 31, 2015 1:28 AM (in response to sharong83051701)

If there is no issues with Edge Animate 2014, is there a way, I can downgrade from my Edge Animate CC 2015?

And my files as well...
This is really frustrating for us users.
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Ever since updating to edge animate cc 2015 I get the message my system has run out of application memory. I had no issues with 2014 and have plenty of memory in my system.

1. Re: Ever since updating to edge animate cc 2015 I get the message my system has run out of application memory. I had no issues with 2014 and have plenty of memory in my system.

2. Re: Ever since updating to edge animate cc 2015 I get the message my system has run out of application memory. I had no issues with 2014 and have plenty of memory in my system.

3. Re: Ever since updating to edge animate cc 2015 I get the message my system has run out of application memory. I had no issues with 2014 and have plenty of memory in my system.

4. Re: Ever since updating to edge animate cc 2015 I get the message my system has run out of application memory. I had no issues with 2014 and have plenty of memory in my system.

5. Re: Ever since updating to edge animate cc 2015 I get the message my system has run out of application memory. I had no issues with 2014 and have plenty of memory in my system.

6. Re: Ever since updating to edge animate cc 2015 I get the message my system has run out of application memory. I had no issues with 2014 and have plenty of memory in my system.

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