1 Reply Latest reply on Jul 6, 2015 12:42 PM by Sheena Kaul

    Hello, after trial period i purchase creative cloud for photography, but don't work!!!

    barduz80

      After trial period i purchase creative cloud, for photography, so i think i can use photoshop cc and lightroom cc 2015!

       

      But application can't allow me to download the full version, it seem my trial period expires, but i pay, and i received the confirmation email from adobe!!

       

      Unfortunatly is impossible to me to contact customer care, i work in that time!!!

       

      I really don't know how to resolve this problem...

       

      Someone know if adobe need some time to activate a new subscription? Like a couple of days?

       

       

      otherwise I am forced to cancel my pass covers admittance because I can not get it to work and talk with the customer service is impossible !!!
      At least one email could put !!!