What, exactly is the problem? Your license allows installation and activation on two devices for non-simultaneous use by the same user.
I did have the program installed on two computers, one crashed, now I need to install it on a third - since the laptop is broken and can not be used. I have downloaded the program again but the serial number is not accepted. (earlier message was the # was a correct one but not valid (or something like that). Now it says it is no good.
What version of InDesign and Windows?
5.5 is, AFAIK, unsupported under 8.1. But you're giving us nothing to go on.
What are the exact error messages? Was 5.5 an upgrade or a full version?
5.5 was not an upgrade (I had pagemaker before). I think it was 5.5,
[serial number removed by moderator. pleased on't put serial numbers on a public forum]
- I am currently Ecuador and do not have access to my PC to check It ran
under Windows 7 on both the PC and the laptop (which no longer works). My
new laptop came with Windows 8.1.
I have downloaded InDesign 10-Mul-32. and installer says serial # is
And did you download the correct product? Suit serial numbers work only with suite products, and standalone numbers work only with standalones. Also, numbers would be different for CS5 and CS5.5.
You might also want to run the installer in Win7 compatibility mode.