6 Replies Latest reply on Jul 19, 2015 7:06 PM by jhsca

    publish online sound issue

    jhsca Level 1

      I am working on a project for a client that uses just one 15 sec sound clip on Page 24.

       

      Every time I compile a new version to "Publish Online" and view the document, a very brief (< 1/4 sec) segment from the start of the sound clip plays 15 secs after the animated first page is shown.

       

      But the sound does not occur on any subsequent viewing of the document.

       

      I have checked everything I can think of, but I'm no closer to an explanation or solution.

       

      Could this be a bug in "Publish Online"?  

      How to we give feedback to the development team for this Tech Preview.?

       

      Any help would be warmly welcomed.

       

      Jim