12 Replies Latest reply on Jul 8, 2015 11:18 AM by JimHess

    Help getting full size files on USB or CD-R

    gabriellem81852050

      Hi All,

       

      I desperately need to get photos on some sort of device. I posted in this group yesterday. LR4 won't allow me to burn CD-R. It goes through the process of burning then ejects CD and error box pops up saying it was unable to burn photos just before finishing disc. I've been trying USB as well and photos are not exporting full size. I have adjusted setting prior and have set file settings to the highest quality and 480 ppi for image size because these photos will be printed. Yet, when I check USB after photos are imported, files are only being saved at 4.7-1 MB. Please help if you can!