3 Replies Latest reply on Apr 21, 2016 2:38 PM by Peter Spier

    BEX64 Error at starting InDesign

    nicolem38807177

      Hi,

      i've got a problem. I've installed the CC 2015 update for InDesign. Now there is the following Error-Message:

       

      Problemsignatur:

        Problemereignisname: BEX64

        Anwendungsname: InDesign.exe

        Anwendungsversion: 11.0.0.72

        Anwendungszeitstempel: 55673d21

        Fehlermodulname: MSVCR120.dll

        Fehlermodulversion: 12.0.21005.1

        Fehlermodulzeitstempel: 524f83ff

        Ausnahmeoffset: 0000000000074a30

        Ausnahmecode: c0000409

        Ausnahmedaten: 0000000000000007

        Betriebsystemversion: 6.3.9600.2.0.0.768.101

        Gebietsschema-ID: 1031

        Zusatzinformation 1: 0eba

        Zusatzinformation 2: 0ebae1ef1481753ccc695268f2b702e0

        Zusatzinformation 3: ff44

        Zusatzinformation 4: ff44bd6d568f8499374419b0a232b9ea

       

      I´m using Window 8.1 64bit - Does anybody know how to fix this error?

       

      kind regards

      Nicole

        • 1. Re: BEX64 Error at starting InDesign
          maximilians53136482

          Hi Nicole,

          did you already solve this problem?


          Cheers,

          Max

          • 2. Re: BEX64 Error at starting InDesign
            amandad5864060

            I have this same problem and have not been able to fix it yet.

            Problem signature:

              Problem Event Name:                        BEX64

              Application Name:                             InDesign.exe

              Application Version:                          11.3.0.34

              Application Timestamp:                    56d9d456

              Fault Module Name:                          MSVCR120.dll

              Fault Module Version:                       12.0.21005.1

              Fault Module Timestamp:                 524f83ff

              Exception Offset:                                0000000000074a30

              Exception Code:                                 c0000409

              Exception Data:                                  0000000000000007

              OS Version:                                         6.3.9600.2.0.0.768.101

              Locale ID:                                             1033

              Additional Information 1:                 0eba

              Additional Information 2:                 0ebae1ef1481753ccc695268f2b702e0

              Additional Information 3:                 7bcd

              Additional Information 4:                 7bcd64c79ccb25bf799347fa6e380e6f

             

            Adobe support sent me this as as a fix: InDesign crashes on launch on Windows  But it did not work.

            • 3. Re: BEX64 Error at starting InDesign
              Peter Spier Most Valuable Participant (Moderator)

              Have you all tried reinstalling the MSVCR120.dll? You can download it from Microsoft.