You could try these steps.
- They first had me go to ~/Library/Applications support/Adobe/OOBE and delete the file "opm.db" .... Creative Cloud issue remained.
- Then they asked me to go to ~/Library/Applications support/Adobe and rename the folders "AAMUpdater" and "OOBE"... and go to Library/Applications support/Adobe (note it's a different path) and remane the folders "AAMupdater" and "AAMupadaterInventory"... issue still remained.
- They also had me go to my Netwrok Prefrences, Proxy server to Configure, and enusre all boxes are unchecked, and "Use Passive FTP Mode (PASV)" also unchecked... did not help, issue remained.
- Of course they had me unistall then reinstall the Creative Cloud application, which I did (Applications>Utilities>Adobe installer and run the "Uninstall Creative Cloud").
These links don't help. They loop me back to the same page after clicking and clicking. All I wanted is to buy illustrator and use it but the secretary gave me this good for nothing cloud link. With absolutely no help. I think adobe is simply chasing people away from them with those idiot and frustrating implementation. I uninstalled it and re-run it, it had this for a day, and running.....
Sorry, I can't find those directories.