2 Replies Latest reply on Jul 8, 2015 3:06 PM by smitas54940377

    whilst downloading the free trial version, i got the following error message

    smitas54940377

      ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------

       

      ERROR: Third party payload installer vcredist_x64.exe failed with exit code: -2147024546

       

      ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\Smita\AppData\Local\Temp\{36A80D0B-6890-41B8-8449-F8427A7DE10C}\Photoshop_16_LS 20_win64\Adobe CC 2015\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com

       

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