7 Replies Latest reply on Jul 11, 2015 3:55 AM by mertozas

    Trial problem in Creative Cloud

    mertozas

      Hi everyone,

      I bought a CC student plan about ten days ago and the amount was charged from my credit card. The problem is when I open an application which I installed after my purchase, I see X days left in your trial warning. First of all, I don't see any deactivation button in any of the applications (Illustrator, After Effects, Premiere, Photoshop and Indesign). I tried the license this software button, signed in with my account but it didn't work either. I had downloaded After Effects' trial version about 1 year ago, when it was expired, I had uninstalled it. May the problem relate to this? Any solutions or someone having the same problem? Thanks for your replies.