Can you please post a screenshot (The specified item was not found.) of the following:
- Control Panel-->Program List --> Flash Player entry
- using Firefox, Goto --> Flash Player Help Page, Click on check now and and post screenshot of the result
- Flash Player Enable Status --> Enable for Firefox
After you have the screenshots, can you please try uninstall Flash Player using our offline uninstaller - http://download.macromedia.com/get/flashplayer/current/support/uninstall_flash_player.exe and then reinstall flash player using our offline installer - http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player.exe
and let know if this helps.
Thanks for your prompt response.
As you can see, the Active X version is installed (which seems to work fine in IE 8) as well as the NPAPI version.
I have tried a complete Uninstall of Firefox, deleting every Mozilla folder in sight after numerous reboots, and have still no flash player.
I ran your manual uninstaller, and it uninstalled both the Active X and NPAPI flash player. Now the installer... and on completion, it shows only the v18 NPAPI.
Firefoxing... and now the Shockwave Flash player is there. And it plays videos!
And... so do Chrome and IE 8 still.
The problem is back. It lasted all of about two days, and then Adobe released 220.127.116.11 of the player; I clicked on the appropriate download buttons, downloaded it, installed it, and now firefox will not see it again. At all.
I've tried the manual uninstaller, and re-download, re-install. No joy.