1 Reply Latest reply on Jan 3, 2016 5:52 PM by Mrinmay Majhi

    LR Mobile Hangs up on Synch

    0mx9 Level 1

      Latest version of LR Mobile and IOS8. One folder shows a pinwheel and 270 of 288. Another says Pending. Has been that way for an hour. Logged out of LR Mobile. Closed app. Logged in. Hung up same place.

        • 1. Re: LR Mobile Hangs up on Synch
          Mrinmay Majhi Adobe Employee

          Hi 0mx9,

           

          Could you please try to remove the sync.lrdata file and restart Lightroom.

           

          This would restart/refresh the sync (metadata only).

           

          You can find the sync.lrdata file here:

          On Mac it's at /Users//Library/Caches/Adobe/Lightroom/Sync Data/Sync.lrdata

          On Win it would be at C:\Users\\AppData\Local\Adobe\Lightroom\Caches\Sync Data\Sync.lrdata

           

          Let me know if this helps.

           

           

          ~Mrinmay