5 Replies Latest reply on Jul 14, 2015 6:51 AM by emorgan451

    Lightroom 6 standalone will not launch on windows


      I just ordered lightroom 6 standalone today and downloaded and installed it twice with the same results.  The application will not launch and produces the following error

      Problem signature:

        Problem Event Name: APPCRASH

        Application Name: lightroom.exe

        Application Version:

        Application Timestamp: 5523190c

        Fault Module Name: libcef.dll

        Fault Module Version: 3.1750.1805.0

        Fault Module Timestamp: 53eb9d68

        Exception Code: c000001d

        Exception Offset: 00000000020f5fa3

        OS Version: 6.1.7600.

        Locale ID: 1033

        Additional Information 1: 1849

        Additional Information 2: 1849c65267ce2967d89f315e1c3c4b82

        Additional Information 3: 95b7

        Additional Information 4: 95b7e9ed49fb3657956fc9b27015606a


      I have no issues using lightroom 4 and can still do it.  I am extremely frustrated so any help is appreciated thanks!