4 Replies Latest reply on Jul 12, 2015 8:27 PM by Carm01

    Uninstall 17.0.0.191 product codes in SCCM 2012

    colamanman

      Hi, I have a urgent deployment of 18.0.0.203 last week, but it failed, because our pc has various previous version already install, when use click on browser, it still pop up to ask user to download it and update. One of the known previous version is 17.0.0.191, can you please tell me the product code for uninstallation? Where I can find and download previous distribution package from your website? Any recommendation on package installation steps + uninstallation step in SCCM 2012? I am new to SCCM, please give me a helping hand.

        • 1. Re: Uninstall 17.0.0.191 product codes in SCCM 2012
          Carm01 Level 4

          Can you push a exe to a test machine and try:

           

          http://download.macromedia.com/get/flashplayer/current/support/uninstall_flash_player.exe

           

          then use:

           

          uninstall_flash_player.exe -uninstall

           

          That should get old version uninstalled silently, now try to install

           

          p.s.

           

          Adobe Flash Player Distribution | Adobe

           

          then use: the switch ' /qn'

          • 2. Re: Uninstall 17.0.0.191 product codes in SCCM 2012
            colamanman Level 1

            The strange behaviour is, the package I push via SCCM is 18.0.0.203, but the client will appear to have 2 package at the same time .... One is 17.0.0.191, another is 18.0.0.203. User still have flash update prompt out after SCCM push out. Screen capture is:

             

            What should I do now? Really puzzle. Not all the users have this problem, around half of them.

            client side.pngsccm server side.png

            • 3. Re: Uninstall 17.0.0.191 product codes in SCCM 2012
              colamanman Level 1

              More than that, I try to figure out the product code of 17.0.0.191 from my machine, which have the same problem, by typing following command

               

              But, I never find out the 17.0.0.191 information, but has unlisted item in windows program uninstall list 14 version. Who is true ???? ( At the bottom of the list )

               

              Microsoft Windows [版本 6.1.7601]

              Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

               

              C:\Users\csnman>wmic product get name, identifyingnumber

               

              IdentifyingNumber                       Name

               

              {520E6A80-8462-4BD3-B91D-9A5443D7FF5E}  Enigmator 3.4

               

              {66712957-4DF1-4896-B67F-474D14C506FC}  UBitMenuUK

               

              {95140000-0052-0409-0000-0000000FF1CE}  Microsoft Visio Viewer 2010

               

              {90150000-0090-0404-0000-0000000FF1CE}  Microsoft DCF MUI (Chinese (Traditional)

              ) 2013

              {90150000-0011-0000-0000-0000000FF1CE}  Microsoft Office Professional Plus 2013

               

              {90150000-0051-0000-0000-0000000FF1CE}  Microsoft Visio Professional 2013

               

              {90150000-00A1-0404-0000-0000000FF1CE}  Microsoft OneNote MUI (Chinese (Traditio

              nal)) 2013

              {90150000-00E1-0404-0000-0000000FF1CE}  Microsoft Office OSM MUI (Chinese (Tradi

              tional)) 2013

              {90150000-00E2-0404-0000-0000000FF1CE}  Microsoft Office OSM UX MUI (Chinese (Tr

              aditional)) 2013

              {90150000-0044-0404-0000-0000000FF1CE}  Microsoft InfoPath MUI (Chinese (Traditi

              onal)) 2013

              {90150000-0054-0404-0000-0000000FF1CE}  Microsoft Visio MUI (Chinese (Traditiona

              l)) 2013

              {90150000-0015-0404-0000-0000000FF1CE}  Microsoft Access MUI (Chinese (Tradition

              al)) 2013

              {90150000-0016-0404-0000-0000000FF1CE}  Microsoft Excel MUI (Chinese (Traditiona

              l)) 2013

              {90150000-0018-0404-0000-0000000FF1CE}  Microsoft PowerPoint MUI (Chinese (Tradi

              tional)) 2013

              {90150000-0019-0404-0000-0000000FF1CE}  Microsoft Publisher MUI (Chinese (Tradit

              ional)) 2013

              {90150000-001A-0404-0000-0000000FF1CE}  Microsoft Outlook MUI (Chinese (Traditio

              nal)) 2013

              {90150000-00BA-0404-0000-0000000FF1CE}  Microsoft Groove MUI (Chinese (Tradition

              al)) 2013

              {90150000-001B-0404-0000-0000000FF1CE}  Microsoft Word MUI (Chinese (Traditional

              )) 2013

              {90150000-012B-0404-0000-0000000FF1CE}  Microsoft Lync MUI (Chinese (Traditional

              )) 2013

              {90150000-002C-0404-0000-0000000FF1CE}  Microsoft Office Proofing (Chinese (Trad

              itional)) 2013

              {90150000-006E-0404-0000-0000000FF1CE}  Microsoft Office Shared MUI (Chinese (Tr

              aditional)) 2013

              {90150000-001F-0404-0000-0000000FF1CE}  Microsoft Office 校訂工具 2013 - 繁體中

              {90150000-001F-0409-0000-0000000FF1CE}  Microsoft Office Proofing Tools 2013 - E

              nglish

              {627FFC10-CE0A-497F-BA2B-208CAC638010}  QuickTime 7

               

              {A84E6630-FE81-4D1F-BBA0-4BFBCC1D9493}  Symantec Endpoint Protection

               

              {52698550-7954-4776-AE83-6D7BC55794CF}  Microsoft Policy Platform

               

              {76CF5170-31B4-490F-89CE-5820EF416822}  Adobe Flash Player 18 NPAPI

               

              {BEEDF1F1-02EC-49DA-9A29-85A1E522D396}  SafeNet Authentication Client 8.2

               

              {53766612-13C9-4463-97E4-8156490A3CB3}  Intel(R) Rapid Storage Technology

               

              {CD38D0D3-AF3F-4D6A-92C8-7C384EE5AEF3}  Lotus Notes 8.5.3 (Basic)

               

              {26A24AE4-039D-4CA4-87B4-2F03217071FF}  Java 7 Update 71

               

              {46F044A5-CE8B-4196-984E-5BD6525E361D}  Apple 應用程式支援

               

              {3911CF56-9EF2-39BA-846A-C27BD3CD0685}  Microsoft .NET Framework 4.5.2

               

              {AC76BA86-7AD7-2530-0000-A00000000004}  Extended Asian Language font pack for Ad

              obe Reader XI

              {AC76BA86-7AD7-1033-7B44-AB0000000001}  Adobe Reader XI

               

              {AC76BA86-7AD7-FFFF-7B44-AB0000000001}  Adobe Reader XI  MUI

               

              {3799ACD7-66E2-4749-A851-95E1193B217D}  Adobe Flash Player 13 ActiveX

               

              {E9CC0208-D63B-4c63-90B1-598F99981D9F}  VMware vCenter Converter Standalone

               

              {38C8C329-5AB3-480C-86FD-C18D10FBD39A}  Adobe Flash Player 13 Plugin

               

              {A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}  Google Update Helper

               

              {60EC980A-BDA2-4CB6-A427-B07A5498B4CA}  Google Update Helper

               

              {4EE4C49A-BE74-4A04-946A-B1E1248707BD}  Configuration Manager Client

               

              {E2FA067B-11BC-318B-B325-31127E6243F5}  Google Chrome

               

              {710f4c1c-cc18-4c49-8cbf-51240c89a1a2}  Microsoft Visual C++ 2005 Redistributabl

              e

              {1F1C2DFC-2D24-3E06-BCB8-725134ADF989}  Microsoft Visual C++ 2008 Redistributabl

              e - x86 9.0.30729.4148

              {89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}  Microsoft Silverlight

               

              {16E20D9D-E7E2-4951-A944-6FFC40870AD4}  Adobe Flash Player 14 Plugin

               

              {57B3953E-BB96-418D-9228-57B7082B921A}  Adobe Flash Player 18 ActiveX

               

              {15AE611F-5A40-4BD0-9291-1C6856BDB9A4}  Adobe Flash Player 14 ActiveX

               

              {4A03706F-666A-4037-7777-5F2748764D10}  Java Auto Updater

              • 4. Re: Uninstall 17.0.0.191 product codes in SCCM 2012
                Carm01 Level 4

                Did you run the uninstaller as suggested?

                 

                Nothing I see stated that you ran the uninstaller, just pushed the new version.

                 

                Best Regards