Have you checked to make sure that the separate application, Flash Player, is actually installed on both you and your client’s machines. I don’t know enough about flv files as I no longer export to SWF, but that might help.
You can download the standalone player at:
This is NOT the Flash player that Adobe sends you to as a browser plug-in.
Meanwhile, I hate the people who don’t answer the question and point you to a different technology, but with the exception of a few minor features, there is nothing in SWF export that FXL can’t do. The big one that’s missing is the Page Turn and Page Curl, but they are SO 2001.
And you don’t have to redo your ID files. They are all set up for FXL export right this minute. (From CC 2014).
Plus you get some features (MSO) that SWF doesn’t support.
And the FXL files will play on iOS with no problems although Android tablets need to download a separate application.
AND the new Publish Online (Preview) feature makes it possible to post your education material up in the cloud and students on ANY device can open and read them with complete interactivity.
thanks for your quick response! The use of another file type that works on tablets too would be great.
The problem is, that until last fall everything worked perfectly fine with those (swf) files. Every browser with an installed flash-plugin has shown the content and the videos as well.
As the platform that the client uses is setted up for playing flash-files, the use of another technology is not possible right now (maybe at a later time). And as the platform is made for «easy use», it is not possible to use a flash-standalone-player too (as most of the business-clients are not allowed to install standalone software on their machines...).
So the only chance i see right now is to convert all contained video files into mp4 – and re-create those InDesign files based on that...
Any further help will be highly appreciated
Are you testing from your local machine or uploading and testing from a server? If you are testing locally it may be a security thing.
Also, try testing in Google Chrome, which has the best support for Flash (it's built in to the browser). I just tested a page with an old FLV locally in Chrome and it worked. Using CC2014.
So this test works in all of my browsers (Safari, Firefox, Chrome) from the server, but does not work locally in Safari. Have the latest plugin installed in Safari and Firefox 22.214.171.124:
Here's the directory setup
Hey! Thanks a lot for this very helpfull test!
It looks like this works on my side too - as long as the file comes from a server!
I will provide our client with such a link for further testing now.
You could also recommend Chrome to client and users. Google has gone in the opposite direction of Apple and MS and embraced Flash. Currently they have 50% of the browser market.
It’s not as big a deal to convert all the flv into mp4.
You open Adobe Media Encoder.
You point to the folder that contains all the mp4 files.
You run the Media Encoder and it changes all the flv into mp4.
Then, back in InDesign, you select all the placed flv files in the Links panel and choose the Relink File Extension command in the Links panel menu.
This lets you say find all files with the extension flv and look at their name. Then find a file with the extension mp4 that has the same name. And link that file instead of the flv one.
It’s a terrific command.
If the problem is local security then the format of the video clip wouldn't matter. It looks to me like Safari is stopping flash from loading an external video when it's local, which is a common problem when testing .swfs inside a browser. I ran the same test with an .mp4 and it didn't work in local Safari either. I don't think there's been any change in support for FLV. MP4 (I think it has to be H.246 for Flash) might be more convenient in that you no longer are forced to convert to FLV first, which was the case 6 or 7 years ago.
Is this something new in Safari?
I confess I use Chrome almost exclusively so I’ve never noticed this problem.
But why is this only a problem when testing locally? Wouldn’t that be more secure that via a server connection?
You can search for Flash sandbox security. This is old but explains it:
I'm not sure why Safari is stopping the local load while Chrome isn't, but when you compile a swf out of Flash there is a security setting in Publish Settings that would stop a local load. There's no control of security exporting swfs out of InDesign. Or it might be something else about Safari—it might not allow any local access no matter what the security setting.