3 Replies Latest reply on Jul 14, 2015 8:42 AM by ae66684514

    My lightroom 3 is up to date. However, I bought a Canon 7D Mark II and shot on RAW... Now can't get the CR2 files to load into lightroom... HELP! PLEASE! THANK YOU!


      I have recently bought a new Canon Camera 7D Mark II. I shoot mostly in RAW.. However, I own Lightroom 3... It is up to date... version 3.6... whatever... And it is not recognizing the 7DMIIs files.. says that they are "unrecognizable or are damaged". I can covert them to jpeg using a file converter.. but it is a wedding would like to process them in raw... what am I missing??? I have even downloaded the newest free trial version of lightroom to try for 30 days... still nothing.... PLEASE HELP!