Upgrading the number of CS licenses is easy but why is downgrading so hard? Have been searching for 10 minutes now and I can't find how to. The Adobe keeps on sending me to FAQs etc...not very transparent.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option... Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it fails to connect try using a different browser.