As mentioned by you in your other post, you have placed the order through adobe.com, so please log into your account on the website and go to manage account> Plans and Products> and then click on View your order history.
If you see that the order is pending , you will find an option to submit the proof of eligibility else it will show the order is complete and you do not need to do anything.
For more info please reply with your order number which you will fine on the same page.
The order is processed, I have send you a personal ,message regarding it. You will be able to download it from your account.
You can do it online too.