2 Replies Latest reply on Jul 17, 2015 1:44 PM by redinkphotography

    Image not appearing in Develop Module

    redinkphotography

      I've seen a number of threads on this, but unfortunately the suggested solutions don't work.

       

      When I access the image in the Develop module it will initially display, but any adjustments I may make to the image are not displayed (they do in the Navigator preview in the upper left hand corner) and usually the image then disappears. After that, when I select the same image it leaves a blank screen where the image should display.

       

      When the issue first arose I checked and GPU acceleration could not be turned on because of an error. I went and updated my driver, but unfortunately I have an AMD Radeon 7670 graphics card and as I found out the hard way Lightroom CC is incompatible with that graphics card and the latest driver so when I accessed the Develop module lightroom instantly crashed, regardless of whether or not Graphics Acceleration was turned on.

       

       

      I was able to rollback to the older driver version, 13.152.0.0, so Lightroom will run without crashing, but the original problem still remains, I cannot use the Develop module.

       

      Any suggestions? At this point I'm tempted to roll back to the previous version of Lightroom but I'm hoping to avoid that as I ingested, tagged, and rated close to 2500 images and would really prefer not to lose that work.

       

       

       

      Lightroom version: CC 2015.1 [ 1025654 ]

      License: Creative Cloud

      Operating system: Windows 8.1 Home Premium Edition

      Version: 6.3 [9600]

      Application architecture: x64

      System architecture: x64

      Logical processor count: 8

      Processor speed: 3.3 GHz

      Built-in memory: 16322.1 MB

      Real memory available to Lightroom: 16322.1 MB

      Real memory used by Lightroom: 948.9 MB (5.8%)

      Virtual memory used by Lightroom: 928.0 MB

      Memory cache size: 59.2 MB

      Maximum thread count used by Camera Raw: 4

      Camera Raw SIMD optimization: SSE2,AVX

      System DPI setting: 96 DPI

      Desktop composition enabled: Yes

      Displays: 1) 2560x1440

      Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: Yes, Keyboard: No

       

       

      Graphics Processor Info:

      Check OpenGL support: Failed

      Vendor: ATI Technologies Inc.

      Version: 3.3.12422 Core Profile Context 13.152.0.0

      Renderer: AMD Radeon HD 7670

      LanguageVersion: 4.30

      GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS (actual = 32, minimum = 48)

       

       

       

       

      Application folder: C:\Program Files\Adobe\Adobe Lightroom

      Library Path: K:\FILES_0001\lightroom_catalogs\lightroom_catalogs_0002_150709\lrcat_all_0003_130613_lr5 \lrcat_all_0003_130613_lr5-2.lrcat

      Settings Folder: C:\Users\Sean\AppData\Roaming\Adobe\Lightroom

       

       

      Installed Plugins:

      1) Behance

      2) Canon Tether Plugin

      3) Facebook

      4) Flickr

      5) HDR Efex Pro 2

      6) jf PicasaWeb

      7) Leica Tether Plugin

      8) LRT Export

      9) Nikon Tether Plugin

      10) Perfect B&&W 9

      11) Perfect Effects 9

      12) Perfect Enhance 9

      13) Perfect Photo Suite 9

      14) Perfect Portrait 9

      15) Perfect Resize 9

      16) PhotoShelter

       

       

      Config.lua flags: None

       

       

      Adapter #1: Vendor : 1002

        Device : 675b

        Subsystem : 6888103c

        Revision : 0

        Video Memory : 1003

      Adapter #2: Vendor : 1414

        Device : 8c

        Subsystem : 0

        Revision : 0

        Video Memory : 0

      AudioDeviceIOBlockSize: 1024

      AudioDeviceName: AMD  DP  Output (AMD High Definition Audio Device)

      AudioDeviceNumberOfChannels: 2

      AudioDeviceSampleRate: 44100

      Build: Uninitialized

      Direct2DEnabled: false

      GPUDevice: not available

      OGLEnabled: true